Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Providing excellent support without delay is our top priority, so that we support each Linux cloud web hosting plan with a one hour ticket reply guarantee. When you present a ticket or send us a message, our client help support crew will try all they could do to deliver the most appropriate remedy for your problem and to provide you with assistance in a timely fashion.

  • Top quality support service

  • A Top–quality Support Service

  • Our tech support service is delivered by a group of knowledgeable techs who are prepared to answer your request as fast as possible. You can contact the technical support staff by opening a technical support ticket from your Hosting Control Panel or by submitting us an email message. On working days, you can also contact us on the telephone or take advantage of the live chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • ModuLogix’s Control Panel features a complete know–how base that’s included in all areas. In each part, you will find a Help control key that will load for you a list of step–by–step courses on how to make use of a certain element or complete a particular action. In addition, we have crafted information online videos so its possible to get a better idea of the Control Panel’s interface.