Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • In the Hosting Control Panel you can find an in–depth Help section featuring heaps of how–to articles and commonly asked questions. They are compiled by our support team of competent technicians. Just type in your question and our smart system will show you the best answer.

  • Top quality support service

  • Tutorial Videos

  • We have compiled a collection of educational video tutorials that detailedly illustrate how to sort out a common issue related to your Linux cloud web hosting account. You’ll find the tutorial video clips in the Help Center.

  • Intuitive help center

  • A 60–Minute Support Ticket Response Time Guarantee

  • We back up our semi–dedicated servers with a 24x7 technical support service and a 60–minute ticket response time guarantee. Our capable technical support engineers will be online for you 24x7x365 to attend to your queries and to rectify any problem that you may possibly run into. Just submit a tech support request from the Help section and we will respond without any delay whatsoever.